Community Manager (Social Media) (Hybrid) Job at Randstad Technologies, New York, NY

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  • Randstad Technologies
  • New York, NY

Job Description

Location: New York, New York

Job Type: Contract

Compensation Range: $30 - 34 per hour

We are looking for a Community Manager to bring expert knowledge of social platforms (especially Instagram) and a passion for strategic reporting to our team's three brands. This role involves analyzing our current digital landscape, identifying key trends, and proactively developing and presenting innovative content plans . If you're a self-starter and digital innovator looking to accelerate your social/digital experience in a fast-paced corporate setting, we want to hear from you.

Responsibilities:

Digital Management, Strategy, and Development

  • Forecast and oversee the owned social strategy (calendars, new launch plans, end of month analytics)
  • Act as the social content editor for all owned social content prior to the Director of Digital's review.
  • Develop and execute an owned Influencer and advocacy strategies.
  • Research, pitch, and lead on brand collaboration efforts and campaigns.
  • Create and submit content briefs with Director of Digital.
  • Have a sharp attention to detail, spelling, and editing.

Community Management

  • Manage the Sprinklr Account for the brand and allocate the cases to the appropriate party.
  • Ideate and copywrite the Instagram content for Pureology, Mizani, and Technique.

Engage with and source UGC

  • Become fluent in both Pureology and Mizani's tone of voice.
  • Have a sharp attention to detail, spelling, and editing.
  • Support PUR/MIZ/LT Digital through trend report across social platforms (Instagram).
  • Attend digital meetings and act as the note taker for the team.
  • Proactively research new creators that fit the Pureology, Mizani, and LT Brand.
  • Attend brand and Le Care trainings, work sessions and meetings to stay up to date with social strategies and best practices.
  • Alert critical customer complaints to internal Brand teams and assist with problem solving.
  • Provide social content and engagement recommendations based on consumer feedback and trends.
  • Stay up to date on new social media platforms, tools, and best practices.
  • Follow Brand provided social FAQ documents for launches and key social moments.
  • Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer.

Qualifications:

Bachelor's Degree

  • 3-5 years' social media/digital experience.
  • Roll-up-the-sleeves and work mindset.
  • Experience in corporate environment.
  • High level of organization, attention to detail and positive attitude.
  • Excellent time and project management skills.
  • Knowledge and experience with major social media platforms required.
  • Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team.
  • Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends
  • Report back to internal team to funnel insights into product / experience / content creation strategy
  • Interest in beauty, fashion and/or lifestyle brands.
  • Exceptional writing skills.
  • Excellent problem-solving ability.
  • Proficient in Microsoft applications including PowerPoint, Word and Excel.
  • Proficient in Adobe Premiere Pro, Photoshop, Dash Hudson, and Canva.

JOBID: 112025-117117

#PL

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Job Tags

Hourly pay, Contract work, Temporary work, Work experience placement,

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