Job Description

Job Requisition ID: 51587 

Opening Date: 11/26/2025
Closing Date: 12/11/2025
​Agency:  Department of Human Services
Class Title: EXECUTIVE I - 13851 
Skill Option:  None 
Bilingual Option:  None
Salary: Anticipated Salary $5,928-$8,493/month ($71,136-$101,916/year)
Job Type: Salaried
Category: Full Time 
County: Will
Number of Vacancies: 1
Bargaining Unit Code: RC062
Merit Comp Code:  

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the  Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position  MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction of the Local Office Administrator, serves as office manager of a local Family and Community Services office. Organizes, plans, executes, controls and evaluates the activities of staff engaged in maintaining central files, operating the office switchboard, client transactions processing, office maintenance and petty cash. Monitors local office budget for equipment, commodities, supplies, travel and other administrative costs; authorizes expenditures. Serves as working supervisor. 

Essential Functions

• Serves as office manager of a DHS local office. 
• Serves as working supervisor; assigns and reviews work; provides guidance and training to assigned staff, counsels staff regarding work performance; reassigns staff to meet day-to-day operating needs; establishes annual goals and objectives; approves time off; prepares and signs performance evaluations. 
• Reviews non-programmatic expenditures for the office. 
• Manages the physical operations of the office to ensure that office equipment and physical plant operates efficiently and safely. 
• Meets and confers with program staff in the local office to discuss production and resolves operational problems. 
• Initiates or approves recommendations for personnel actions such as requisitions for personnel replacements, requests for the establishment or abolishment of positions; meets with newly assigned clerical employees and determines duties to be performed within the office. 
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration.
• Requires one (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program.

Specialized Skills

• Of the one (1) year required experience, requires one (1) year of professional experience in office management and directing and monitoring physical office operations, including centralized clerical, switchboard, client transaction processing, petty cash fund, administrative (non-programmatic) budget, building security, grounds keeping and building maintenance, for a public or private organization.

Preferred Qualifications

• One (1) year of professional experience in office management and directing and monitoring physical office operations, including centralized clerical, switchboard, client transaction processing, petty cash fund, administrative (non-programmatic) budget, building security, grounds keeping and building maintenance, for a public or private organization.
• Two (2) years of professional experience assisting customers utilizing a public assistance eligibility system such as Integrated Eligibility System (IES).
• Two (2) years of professional experience effectively communicating with staff in the discussion of office production methods and operational problem resolution.
• Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, training staff, approving time off, and preparing and signing performance evaluations.

Work Hours:  Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.

Work Location: 45 E Webster St, Joliet, Illinois, 60432

Family and Community Services

Region 2

Office Services

Will Office, Will County

Agency Contact:  DHS.HiringUnit@illinois.gov

Posting Group:  Leadership & Management; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: 

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the for State employees and review the 

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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