Job Description
Personal Injury Case Manager/ Paralegal Location: In Office Wilmington, NC |
Schedule: Mon–Fri, 8:30 AM – 5:30 PM | Full-Time, Exempt
Speaks Law Firm is seeking a highly motivated and detail-oriented
Personal Injury Case Manager (Paralegal) to join our Wilmington team. The ideal candidate has at least two (2) years of high-volume North Carolina personal injury pre-litigation experience and thrives in a fast-paced, client-centered environment.
No phone calls or recruiter inquiries please. Client Focused Case Management Responsibilities: - Maintain effective communication with clients, attorneys, insurance adjusters, and other professionals
- Monitor client medical treatment
- Routine client communication regarding treatment, scheduling, wage loss, etc.
- Assist clients with scheduling of doctor's appointments and transportation if applicable
- Verify client insurance coverage
- Request client records from health care providers
- Understand subrogation liens and disputing unrelated charges
- Complete balance sheets accurately reflecting Rule 414 payments/adjustments
- Assist lead case managers with identifying and investigating conflicts of interest
- Collaborate with dedicated attorneys, legal assistants, and balance clerks
- Organize and maintain client files in Neos CMS
- Other duties as assigned by management
Qualifications Required: - Associate's degree or higher preferred, high school diploma or equivalent required
- Minimum of two (2) years of experience as a paralegal in a personal injury law firm
- Familiarity with Medicare, Medicaid, and other health insurance portals
- Passion for advocating for our clients required
- Must be able to work on-site from 8:30am to 5:30pm Mon-Fri
- Strong organizational skills and attention to detail
- Professional work ethic and attention to detail
- Intermediate to advanced computer skills
- Ability to effectively communicate and collaborate with clients, senior leaders, and colleagues
Preferred: - Paralegal certificate and/or bachelor’s degree
- Experience with Needles/Neos software
- NC Notary Public
Why Join Speaks Law Firm? At Speaks Law Firm, we don’t just handle cases—we help people rebuild their lives. Our team is guided by compassion, advocacy, and excellence.
We offer: - Competitive salary DOE & Qualifications
- Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
- Paid time off and parental leave
- A supportive, collaborative, and growth-oriented culture
- Opportunities for professional development and advancement
About Us Mission: Help victims recover physically, financially, and emotionally.
Values: Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, and Connect.
Job Tags
Full time, Work at office,